Analyze the following case: Therapist sent a third billing notice to a slow-to- pay client’s fax machine in her office but client did not report to work that day. The bill was titled “psychological services rendered” and handwritten in large print was “Third Notice – OVERDUE!!” with client’s name. This notice sat in an open access mail tray of the busy office all day. Was is reasonable? Is it allowed to send private material in such a manner?

• Therapist could have failed to know that many people have access to the fax machine in a busy place of business. Private material should not be faxed unless it is known that the intended recipient will be retrieving the information
• Therapist could use any address provided by the client. Private material should be faxed or send by e-mail
• Therapist should have known that many people have access to the fax machine in a busy place of business. Private material should not be faxed unless it is known that the intended recipient will be retrieving the information

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